Application

3. Provide background information on how the project, program, or service started your key stakeholders and partners. What were the issues and challenges needing to be addressed? How were the issues and challenges identified?

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4. Outline the specific goals and targets envisaged prior to initiation of the project, programme, and/or service to support organ donation.

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5. Describe the steps and stages involved in implementing the project, programme, or service. Include in the description the involvement of management, admin and clinical staff, patients, and other stakeholders.

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6. Provide examples of sustainable projects, programmes, or services implemented by your hospital to achieve excellence in each of the five dimensions below:

6.1 Leadership and Functional Management

Excellent organizations in organ donation have comprehensive management and structure within the context of organ donation in the organisation ecosystem for fostering an effective organ and tissue donation process, shaping future strategies, and achieving organisational goals. This encompasses a range of best practices empower the organization to proactively anticipate and address challenges, thereby ensuring sustained success.

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6.2 Deceased Donor identification, diagnosis, referral, evaluation and management

Excellent organizations in organ donation implement prompt identification of potential donors in ICUs, followed by their immediate referral. Have a comprehensive potential organ donor assessment tool conducted by qualified and proficient healthcare professionals using standardized protocols. Develop and implement of protocols for brain death declaration in both adults and children, ensuring the availability of trained personnel for this purpose and implement standardized protocols and checklists for donor care.

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6.3 Deceased’s Donor Family experience and postmortem services

Excellent organizations in organ donation ensure a family-centered approach by promptly and accurately notifying families of Death by Neurological Criteria (DNC) Declaration and Organ Donation. They provide comprehensive support to donor families, emphasizing the significance of timely disclosure of donation and transplantation outcomes while maintaining confidentiality. Additionally, they proactively implement performance measurement and improvement initiatives to enhance organ donation processes and outcomes.

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6.4 Transplant services, outcomes, logistics and organ donation auxiliary services

Excellent organizations in organ donation, adhere to the established organ sharing rules, real-time notification to coordination systems, comprehensive reporting of clinical information, active coordination for donor support and logistics, and continuous 24/7 communication between the Hospital Donation Team and the national or regional coordination system. Additionally, they define essential elements of organ retrieval protocol and process to ensure the efficient, dignified, and organized retrieval of organs for transplantation.

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6.5 Public Awareness, Education, Continuing Training and Research in Organ Donation

Excellent organizations in organ donation proactively promote organ donation within the community through comprehensive dissemination plans, educational initiatives, and active participation in public events. They prioritize continuous education and research by providing continuous medical training for Donation Team members and comprehensive training for hospital personnel. Furthermore, they train medical personnel in all units to identify and refer potential organ donors, ensuring that donation opportunities are recognized and acted upon across the healthcare facility.

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6.6 Quality outcomes, workforce wellbeing and health equity

Excellent organizations in organ donation establish mechanisms for addressing, monitoring, and analyzing the donation process, while maintaining a robust quality management system. They actively seek stakeholder feedback and implement continuous improvement initiatives based on clinical reviews, internal measures tracking all aspects of deceased donation processes, with a strong commitment to ongoing enhancement.

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7. How does this project, programme, or service demonstrate the organization’s excellence or outstanding achievement in organ donation leadership and management? What have been the significant results, outcomes or improvements and how have they been measured?

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8. Describe how the project, programme, or service was received by the organization’s stakeholders (management, admin and clinical staff, and patients). Has the project been recognized by the community or received an recognition nationally, regionally or internationally? Has the new project been adopted by other organizations and what is the likelihood for broader adoption?

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9. How does this project, programme, or service demonstrate the organization’s innovation in organ donation filed? What have been the significant results, outcomes or improvements and how have they been measured?

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